Trips

Booking terms

The terms for a trip booked on our Trips pages, in plain language.

Confirming your booking

Your request reaches us as soon as you submit it. We confirm it and send payment details by email. Each trip's own price and deposit are shown before you book.

Deposit and balance

A deposit is due once we confirm your booking; the balance is due a number of days before the trip starts, shown on the trip and in your confirmation. We will tell you both amounts and dates in writing.

Changes and cancellations

To change or cancel a booking, reply to your confirmation email or message us on WhatsApp as early as possible. Refunds depend on how close to the trip date you cancel; we will explain this when we confirm your booking.

Group departures

A group departure has a fixed date and a limited number of seats. Once a departure is full it can no longer be booked; we will suggest the next available date or a private day instead.

Your details

We use the details you give us only to arrange and confirm your trip. See our privacy policy for how we handle them.

Questions

Email info@africaguided.com or message us on WhatsApp: +27 83 520 2682.